Terms of Service
Governing language: Polish. The full, binding terms of service are published in Polish at zapyo.app/regulamin. This page is a short, good-faith summary for English-speaking visitors and is not itself a substitute for the Polish document. If the two ever disagree, the Polish version governs.
1. Who provides the service
Zapyo is operated by Flaminjoe Studio (contact: hej@flaminjoe.studio). Zapyo is a tool for keeping track of clients, quotes and reminders, built for small service businesses.
2. Your account
- You need an account, created with an email address, to use the service. Sign-in works via a one-time link or code sent to that address.
- Each account is for one person. Whoever can access your inbox can access your account, so keep it secure.
- The service is intended for business or professional use.
3. Scope and price
- The service is currently free during beta.
- We'll announce any paid plans at least 30 days in advance, and will never charge you without your explicit agreement to a paid plan.
- We may change or extend features over time; we'll give advance notice before removing anything significant.
4. Your data and your clients' data
- How we handle your personal data is described in the Privacy Notice (and, in binding form, the Polish Polityka prywatności).
- Personal data you store in the service (e.g. your clients' details) is processed only on your behalf and instructions, as a data processor under GDPR Art. 28. By using the service you instruct us to store, display and delete that data for as long as you keep your account.
- We rely on sub-processors named in the Privacy Notice (Supabase for the database in the EU, Vercel for app hosting).
- You're responsible for the lawfulness of the data you enter — in particular the legal basis for processing your own clients' data.
- Deleting your account permanently deletes the data entrusted to us.
5. Acceptable use
You may not: enter unlawful content, attempt to access other users' data, query the service programmatically in a way that disrupts it, or resell access without our consent.
6. Liability
- We work to keep the service running reliably, but during this free beta we don't guarantee any specific level of availability (no SLA).
- Keep your own periodic copies of important data (the app lets you view/export your records; our database backups roll over on a cycle of up to 30 days).
- Our liability for damages arising from use of the free service is limited to cases of wilful misconduct, to the fullest extent the applicable law allows. This limitation does not affect statutory consumer rights where they apply to you.
7. Complaints and ending use
- Send complaints to hej@flaminjoe.studio — we reply within 14 days.
- You may request account deletion at any time by email. We'll delete your account and all its data without undue delay, within 14 days at the latest.
- We may close an account that breaches §5, after a prior warning to stop the breach.
8. Final provisions
- We'll announce changes to these terms by email or in the app, with 14 days' notice. Continued use after that date means acceptance; if you disagree, you may delete your account.
- The governing law is Polish law, and the binding text is the Polish Regulamin.